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Neeraj Krishnan
June 24, 2026

PwDs as Consumers, Producers and Market Participants 

The Purple Economy is often introduced through the idea of persons with disabilities as customers. That is a necessary shift. But it is only one part of the story.

Persons with disabilities are not only consumers of products and services. They are also producers, workers, entrepreneurs, suppliers, creators, innovators and decision-makers.

The Purple Economy includes both sides of the market: demand and supply.

On the demand side, persons with disabilities and their households create need for accessible banking, mobility, healthcare, education, insurance, housing, entertainment, travel, apparel, technology, legal services, public systems and more. These are not marginal needs. They appear across everyday life and across every life stage.

A person with a disability may need a ride to work, accessible digital payments, a hotel room that can be trusted, a school that understands learning diversity, an insurance product that does not exclude by default, or a concert experience that includes them as an audience member.

Each of these is a market signal.

But persons with disabilities are also on the supply side.

They build businesses. They provide services. They create content. They test products. They improve design. They sell goods. They run enterprises. They understand problems that many companies have never studied deeply. Their lived experience can become product intelligence, service insight and innovation capacity.

A wheelchair user may become a consultant on built environment design. A blind technology user may become an accessibility tester. A deaf creator may shape media accessibility. A neurodivergent entrepreneur may design new learning tools. A person with locomotor disability may identify mobility gaps that platforms have missed.

This is why the Purple Economy is not a charity framework. It is a participation framework.

It asks how persons with disabilities can participate in markets not only as recipients, but as shapers.

This matters because many inclusion efforts stop at employment. Employment is important, but it is not the whole economy. A person’s economic life includes consumption, production, enterprise, savings, risk protection, travel, culture, housing, public participation and digital access.

When we see only one role, we build narrow interventions.

When we see the full person, we build systems.

The Purple Economy asks institutions to recognise persons with disabilities across the complete economic chain — as people who demand, design, produce, purchase, influence, invest, lead and decide.

That is when inclusion becomes more than access.

It becomes participation.

Start Your Purple Economy Journey

Host a Purple Economy Dialogue with your leadership team, sector network or institution and explore how inclusion can become a driver of access, innovation and growth.

A growing movement of leaders and institutions:

IIMB Logo
Deloitte Logo
Bengaluru International Airport logo
Office of the State Commission for Persons with Disabilities, Goa Logo
G3ICT
KJ Organisation Logo
Union Bank Logo
IDFC First Bank Logo
Namma yatri logo

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